Effective Date: January 1, 2025 · Last Updated: May 13, 2026
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PancreaTrack AI ("PancreaTrack", "we", "our", or "us") is a health-tracking and organizational platform designed to help individuals living with pancreatitis and related pancreatic conditions log, organize, and review personal health information.
The Service is intended to assist users in tracking trends and preparing for healthcare discussions. PancreaTrack AI is not a healthcare provider, hospital, medical practice, insurance company, or emergency response service.
PancreaTrack AI does not provide medical advice, diagnosis, treatment recommendations, or clinical decision-making services.
Any insights, summaries, alerts, correlations, reports, visualizations, or AI-generated outputs provided through the Service are for informational and educational purposes only.
Users should always consult qualified healthcare professionals before making medical, dietary, medication, or treatment decisions.
Use of the Service does not establish a physician-patient relationship, provider-patient relationship, or fiduciary relationship between PancreaTrack AI and any user.
If you believe you are experiencing a medical emergency, call emergency services or contact a licensed healthcare provider immediately.
We may collect the following categories of information:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, password hash | Authentication and account management |
| Health Logs | Pain scores, symptoms, meals, bowel logs, glucose values, medications, lab values | Trend analysis and reporting |
| Nutrition Data | Meal descriptions, nutritional values, uploaded food images | Tracking and AI-assisted meal analysis |
| Enzyme Tracking | Enzyme usage, meal timing, associated user-reported outcomes | Trend tracking and longitudinal review |
| Health Profile | Diagnosis history, medications, DOB, care details | Personalized reporting context |
| Usage Information | Login activity, device/browser data, feature usage | Security and Service improvement |
| Billing Information | Subscription status, Stripe customer ID | Payment management |
We may use collected information to:
We do not sell personal or health information to advertisers, marketing platforms, or data brokers.
We may share limited information with:
We do not knowingly share health data for behavioral advertising purposes.
PancreaTrack AI may use third-party artificial intelligence systems to assist with meal analysis, trend summarization, organizational insights, and report generation.
AI-generated outputs are probabilistic in nature and may contain inaccuracies, omissions, or incorrect interpretations.
AI-generated content should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment.
We may improve our AI-related features over time, including modifying or discontinuing certain AI functionality.
Users may choose to connect their account with healthcare providers through the Physician Portal.
Once connected, authorized providers may be able to view:
Users may revoke provider access at any time through account settings.
Healthcare professionals accessing the platform may be subject to professional confidentiality obligations under applicable laws and regulations.
Users are responsible for the accuracy, completeness, and legality of information submitted to the Service.
PancreaTrack AI does not independently verify manually entered health data, laboratory values, glucose readings, or provider information.
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect user information.
Security measures may include:
However, no system or internet transmission method can be guaranteed to be completely secure.
Unless explicitly stated in a separate written agreement, users should not assume the Service independently satisfies all legal or regulatory requirements applicable to HIPAA-covered entities or business associates.
We retain information for as long as reasonably necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request deletion of their account and associated data. Certain billing or transaction records may be retained where legally required.
You may have the right to:
Requests may be submitted to: privacy@pancreatrack.com
PancreaTrack AI currently uses cookies and local storage technologies necessary for authentication, session management, security, and core platform functionality.
We do not guarantee uninterrupted or error-free operation of the Service.
The Service may become temporarily unavailable due to maintenance, infrastructure issues, security events, third-party outages, or unforeseen circumstances.
The Service is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children under 18.
In the event of a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets, user information may be transferred as part of the transaction, subject to applicable legal protections.
We may update this Privacy Policy periodically.
Material updates may be communicated through email, in-app notices, or updates posted on this page.